RNL SmartView for Digital Engagement Centers

Phone Channel Dashboard Resource Guide

These resources will help you maximize the value of your Digital Engagement Center phone channel results dashboard, available in RNL SmartView.

 

Downloadable Resources

RNL Smartview Engagement Center Phone Results Getting Started Guide

RNL SmartView Engagement Center Phone Results FAQ

RNL SmartView Engagement Center Phone Results Metrics Definitions

Overview Videos

 

RNL DEC SmartView Dashboard – Overview

RNL DEC SmartView Dashboard Contact Analysis

RNL DEC SmartView Dashboard Performance Summary

RNL DEC SmartView Dashboard Executive Summary

RNL DEC SmartView Dashview Productivity Summary

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