Student Satisfaction Inventory Order Form

  • Use this version if you plan to administer the survey with a combination of paper and online surveys.

  • Inventory Materials

  • Reporting Includes:
  • • Calculated responses compared with national comparisons and regional comparison where available
    • Year to year comparison reports if applicable
    • Comparative reporting for all demographic variables
    • Single group reports for demographic slices compared with the same national demographic group
    • Raw data, with comments and recommendation scores (comments and recommendation scores are exclusive to online administrations)

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    All results are delivered via an online dashboard with the ability to export the results. Paper and PDF versions of the results are no longer available.

  • Paper Administrations

  • Order one survey instrument for each student. All paper surveys much be ordered in increments of 25.The online administration flat rate covers the processing fee for the combined results of the online and paper survey instruments.


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  • Paper surveys will be shipped to arrive on campus within ten business days after your order is received. Once the paper surveys are shipped to you, they are yours to keep. There are no refunds for unused survey instruments.  
    Blank survey instruments may be used for future survey administrations if RNL has not changed the existing survey instrument. The current paper administration fee will apply at the time additional surveys are sent in for processing.

  • Online Administrations

  • Flat Rate Pricing Based on the Institution’s Enrollment
    Based on the number of students invited to complete the survey
     

    Number of Students    Flat-Rate Fee
    1-499 $1,000
    500-2499 $2,000
    2500-4999 $3,500
    5000-9999 $5,500
    10,000-14,999 $8,000
    15,000 – 19,999 $12,000
    20,000+ Please contact RNL
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  • The online administration fee includes access to your online administration portal, email invitations and reminders to survey recipients, real-time updates on your completion rate and demographic overviews of who has completed the survey, all completed surveys when the account closes, access to the reporting platform and all of the reports noted above.
     
    Please allow seven business days for online account set up. Watch for an email from StudentSuccessTech@RuffaloNL.com to access your online account for the customization steps.
     
    Cancellation fee: Online administrations cancelled after accounts have been set up are subject to a $100 cancellation fee.

  • Optional Specialized Comparison Group

  • Create your own comparison group by selecting from our list of participating institutions. All groups must meet the criteria established by RNL, including a minimum of 7 institutions.
     
    Additional fees will apply for groups with 11 or more institutions. RNL will work with you to identify your requested institutions.
     
    Specialized Comparison Fee: $500


  • Client Information

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  • Order Summary

  • Contact RNL to discuss if your administration project scope doesn’t match the standard pricing indicated on this order form. RNL will create a custom pricing proposal for you.
     
    All billing will be done when the order is placed. Prices subject to change.
     
    You will receive an email confirmation with your order summary when you hit submit. Contact StudentSuccessTech@RuffaloNL.com if you need to make any changes to your order.
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