SPS Presentations

This section provides you with PowerPoint PDFs, and in some cases recordings, of past presentations by RNL staff, with some of the presentations also featuring client institutions.  These presentations can help you make the most of your satisfaction data.

Contact Shannon Cook at RNL if you are interested in being a featured case study speaker at a future event.  We are always interested in helping you share the story of the good work you are doing on your campus.

How To Put Student Satisfaction Data Into Action, November 2020

Featuring Justin Rose and Michael Smith

Introduction to Student Satisfaction, November 2020

RNL National Conference 2020

AIR Forum, Virtual 2020

Student Satisfaction and Engagement: Using the Data for Student Success, October 2019

Featuring Jacqueline MacNeil, Bethany Miller, and Mandy Henkel

RNL National Conference 2019

AIR Forum, May 2019

How to Integrate Student Satisfaction Data to Deliver a Quality Experience and Impact Retention, April 2019

Featuring Shannon Cook, Emir Ruiz Esparza, Mandy Henkel

Student Satisfaction Data: Overcoming Barriers and Facilitating Use, October 2018

Featuring Shannon Cook, Raldy Laguilles, Kevin Calkins, Jonathan Susman

Using Student Satisfaction Data for HLC Accreditation, October 2018

Featuring Shannon Cook, Tom Flint, Tracy Noldner

RNL National Conference 2018

AIR Forum , May 2018

Student Satisfaction Client Workshop, April 2018

Student Satisfaction Data: Overcoming Barriers and Facilitating Use, March 2018

Student Satisfaction Data: Overcoming Barriers and Facilitating Use, October 2017

National Conference on Student Recruitment, Marketing, and Retention, July 2017