RNL has prepared a variety of recorded tutorials to provide you with support as you review your Satisfaction-Priorities Survey results. You are encouraged to check back here for additional tutorials which will be added in the future.
Reporting Tutorials
Report Tutorial Part 1
This 20-minute tutorial provides an introduction to the RNL Client Portal SmartView Reports, with a focus on the SPS Main Report and the SPS Year to Year Report.
Report Tutorial Part 2
As a follow up to Part 1, this 12-minute tutorial provides guidance on the data slicing options including the SPS Comparison, Versus and Single Group Reports, as well as the raw data files.
Schedule a Report Review Conversation
Contact Julie Bryant with any questions on interpreting your results. You can also schedule a free, one-hour report review conversation with Julie at a mutually convenient time. This conversation can be one-on-one or you are welcome to invite your leadership group to join the conversation. We will walk you through building your reports in the RNL Client Portal, highlight key data observations and brainstorm with you on next steps to get the most from your satisfaction survey investment.
