• Streamline onboarding: Ensure new counselors are quickly up to speed and contributing effectively.
• Foster a positive work culture: Boost morale and create a supportive atmosphere for your team.
• Develop future leaders: Invest in your team’s growth and prepare them for advancement.
• Reduce turnover: Increase employee satisfaction and loyalty.

• Promote ethical practices: Build trust and maintain a strong reputation.
• Cultivate data-driven decision-making: Empower your team to make informed decisions based on data.
• Elevate strategic thinking: Equip your admissions team with the skills to think strategically and achieve their goals.

Beginner (Bronze)

• Introduction to College Admissions: Understand the basics of college admissions processes, including application deadlines, financial aid, and admissions decision-making.
• Roles and Responsibilities: Define the specific roles and responsibilities of a college admissions counselor or recruiter.
• Student Development: Explore student development theories and how to support students throughout the admissions process.
• Communication Skills: Develop effective communication skills, including verbal, written, and nonverbal communication.
• Event Success: Learn how to plan, execute, and evaluate successful college admissions events.

Intermediate (Silver)

• Partnering with High Schools: Build strong relationships with high school counselors and administrators.
• Cultural Competence: Develop cultural competence and sensitivity to effectively work with diverse student populations.
• Data Interpretation: Learn how to interpret and use data to inform admissions strategies and decision-making.
• Building a Budget: Create and manage a budget for admissions activities and events.
• Managing a Territory: Effectively manage a geographic territory, including travel planning and territory analysis.

Advanced (Gold)

• Understanding Yourself Through DISC or CliftonStrengths: Gain a deeper understanding of your own personality and strengths to improve your effectiveness as a counselor.
• New Concepts in Financial Aid: Stay up to date on the latest trends and changes in financial aid policies and practices.
• Case Studies: Analyze real-world case studies to apply learned concepts and problem-solving skills.
• Role-Playing: Practice role-playing scenarios to develop effective communication and negotiation skills.

Designed for: Assistant Directors, Directors, new VPEMs, and interim appointees

• Change Management: Learn effective strategies for managing organizational change and transitions.
• Leadership and Management Skills: Develop essential leadership and management skills, including communication, delegation, motivation, and team-building.
• Strategic Staffing: Understand the principles of strategic staffing and talent acquisition.
• Problem-Solving and Decision-Making: Develop critical thinking and problem-solving skills to make informed decisions.
• Strategic Planning: Create and implement effective strategic plans for your admissions department.
• Coaching: Learn effective coaching techniques to develop and mentor your team members.

RNL Knowhow

• Leverage RNL’s national data benchmarking: Stay ahead of industry trends and identify key performance indicators.
• Benefit from industry insights: Learn from the knowledge and experience of leading admissions professionals.
• Implement proven best practices: Drive results with effective strategies.

Established Competencies and Standards

• NACAC Competencies and Ethics: Ensure your team meets the highest standards for counseling, communication, and ethical practices.
• CAS Standards: Align your admissions programs with industry best practices and current trends.
• AACRAO Proficiencies: Develop your team’s strategic thinking, organizational skills, and decision-making abilities.