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Hailey Story

Hailey helps propel the success of RNL partner clients, maximizing impact and return on investment for their donor and constituent engagement activities. This includes collaborating on effective omnichannel outreach, including key channels like direct mail, texting, phone, video messages, email and digital engagement.

Previous Experience

During her time at RNL, Hailey has held several key leadership roles over 15 years. She has served in senior client service director, and as a senior operations manager and consultant. She has helped maximize the donor experience and fundraising results at hundreds of institutions during her career.

Education

Hailey holds a bachelor’s degree in Business Administration with a concentration on Marketing, Advertising and Communication from Central Michigan University.

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Recent Insights and Presentations

Quotes from Hailey

“I get joy out of helping people succeed. Whether that’s the consultants and professionals on the RNL team as they boost your success, or leaning into the transformation of your program to meet key goals, providing support and resources to help us win together motivates me. That’s why I’ve stayed part of the RNL team.”

“Engagement centers have transformed in recent years. It’s no longer about just dialing until you can’t any more. Combining key outreach channels like texting, personalized video and digital outreach to create a real donor experience is crucial. And your results go beyond pledges. We can see in the data that engagement matters, both for this year’s revenue, and for building a relationship with future major givers. Let’s get creative about how we define success.”

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